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How to Stay Cool in a Crisis In times of crisis, we can find ways to accomplish things at work that come from sources having nothing to do with work—or at least work as we know it. All types of activities from all walks of life can offer advice about how to deal with stressful situations and stay productive. Here's how to keep cool under pressure. |
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Seeking Feedback the Right Way Receiving negative feedback can be uncomfortable. You may immediately get defensive. But to grow personally and in your career, you need to be able to receive feedback—both good and bad. Here's how to recognize the three types of feedback you will get, and know how to solicit it and respond to it in the right way. |
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Leadership in a Time of Crisis There’s an old saying that leadership is defined by what a leader does in a crisis. The current COVID-19 situation is such a crisis for every business. Whether you lead just yourself, a team, a line of business, or an enterprise, now is the time to step up and be a leader. Here's how to do that when times are tough. |
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Aging Gracefully in QA Employee churn is inevitable in every industry, and positions are being filled by fresh young faces all the time. Instead of becoming worried or insecure, senior team members should embrace their new status as someone to be looked up to for experience, lessons, and mentoring abilities. Here's how to do that in QA. |
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7 Tips to Make Working from Home Work for You At first glance, working from home might sound ideal, and it can be. But even with all the benefits, there are also numerous challenges. Deciding where, how, and when to work can take some adjustment. As more people are asked to or choose to work from home, these seven tips can help make the most out of remote work. |
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Absentee Leadership: The Worst Kind of Manager Absentee leaders are managers who are physically present but psychologically absent. They are incompetent and disengaged, to the extent that they don't support their teams adequately. If you have an absentee manager (and don’t have the luxury of seeking another position), here's how you can try to handle the situation. |
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To Be a Better Tester, Ask the Right Questions Critical thinking is a core trait a software tester needs to succeed, and asking questions is a great skill to help. Questioning brings out the required information, breaks assumptions, and enables everyone on the team to give their perspectives. But there's an art to asking the right question at the right time. |
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Scrum Roles, Goals, and You The Scrum Guide specifies that there are three roles: product owner, developer, and ScrumMaster. It’s essential that a Scrum team have each of these roles to help it work well. But depending on how you implement the roles, you may end up hurting rather than helping your Scrum process. Focus on goals, not job titles. |
