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Bringing Empathy into Quality Engineering Testers have always been advocates for the end-user. But there are now more opportunities to be that advocate, including emotional intelligence-based testing and role-based testing, which form a critical part of empathetic testing. Building empathy into our software engineering process ends up benefiting everyone. |
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Before Rolling Out Products, Walk a Mile in Their Shoes Beyond focus groups and surveys, different paths lead to uncovering ways to delight your customers. It is important to recognize the problems, challenges, wants, and needs of people. “Before you criticize someone, walk a mile in their shoes” is also good advice for rolling out products. |
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4 Reasons Your Company Should Hold a Developer Hackathon Hackathons, where developers meet up to do some collaborative programming, are a great venue for problem-solving and creativity. They give employees the potential to get ideas out there that could pay off big, work the bugs out of new technology, and increase morale—and, best of all, they can be held anywhere. |
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Girl Scout Cookie Sales Help Fund STEM Badges, Including Cybersecurity and Programming It's officially Girl Scout cookie season, and that means you’re doing a good thing when you buy those boxes of cookies. The Girl Scouts offer science- and technology-related badges and journeys to introduce girls to computer science, robotics, mechanical engineering, space exploration, and cybersecurity. |
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Use Silence as a Powerful Tool to Get Feedback If you want feedback from your users, sometimes the best technique for gathering information is staying silent. After someone responds to your question, instead of continuing the conversation, just pause. This encourages the other person to keep talking, and that's when you may get the most valuable information. |
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Is It Time to Stand Up for the Web? Does the Web need fixing? Widely acknowledged as the creator of the World Wide Web back in 1994 and the current Director of the World Wide Web Consortium on web standards, Tim Berners-Lee launched #ForTheWeb to help resolve what the organization views as current risks and future challenges. |
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Solo Programming, Pairing, and Mobbing: Which Is Right for You? Programming often is considered an individual pursuit, but there are other options gaining popularity: pairing, where you work with another developer or tester, and mobbing, where the entire team works on one thing at a time. Each is effective for certain kinds of challenges. How much collaboration is right for you? |
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The New Reality of Mixed Reality Want to play with a porg? Walk on Mars? Or help those with autism practice social skills? Welcome to the new reality of mixed reality, where digital and physical objects coexist and interact to provide a new medium that a variety of organizations see as full of potential. |