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7 Harms Done by Keeping Unrealistic Project Goals Project management is about supporting informed decision-making. No one wants to break the news that a project is not on schedule, but a good sponsor would want to know that the original goals are no longer realistic. Reluctance to communicate or unwillingness to hear have some real business consequences. |
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The Importance of Timing when Implementing Change Too many changes at once can prolong upheaval and delay people's adjustment to the new norm. If you are planning to start a complex project, introduce a new tool, or undertake any other major initiative, and employees are still reeling from other changes, it may be wise to delay the planned change if you can. |
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Tips and Resources for Better Writing If you’re asked to contribute to your company’s e-newsletter or draft a blog post for the website or a design document, here are a few writing tips and resources you may find helpful. |
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Improve Software Project Success by Conducting a Hudson’s Bay Start The Hudson’s Bay Company outfitted fur traders in the 1600s. To avoid problems when camping in freezing conditions, they'd send traders on a short trial expedition before the real one. This idea also can be used to reduce risks when starting a software project that’s complex, expensive, or disaster-prone. |
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Build a Successful Startup by Building a Better Team While people can make a difference in any team, they are particularly important in startups. These small businesses should start with a clear company mission and vision and evaluate how well new members manage conflict and share the values of the team. It could be the difference between success and failure. |
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How to Release Anger at Work (without Getting Fired!) Have you ever felt so angry about something a colleague did that you wanted to punch the person—but you were still clearheaded enough to know that such a move would reverse the direction of your career path? There are better alternatives to clobbering a coworker. Read on for productive ways to simmer down. |
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The Problem with Software Measurement and Metrics Many software practices rely on setting target numbers for the team to hit. But when a measure becomes a target, it ceases to be a good measure. People start gaming the system by changing their behavior in such a way to favorably adjust the measure in order to achieve the target. Don't get hung up on metrics. |
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What Not to Do if You Want Satisfied Customers You may think that overperforming would ingratiate you to your customers. But customers don't always want you to go above and beyond—often, they just want what they asked for. Don't fall for this common misconception. The trick to customer satisfaction is delivering just what they want—and good communication. |
