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Make It Easy for Your Customers to Provide Feedback The way some organizations request feedback ensures they don’t get much of it. If you really care about what your customers think of your product or service (and you should), you need to ask for feedback soon after the customer's interaction, give them time to respond, and allow space for their thoughts. |
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What’s in the Fall 2016 Issue of Better Software Magazine? In the cover feature article of the fall 2016 issue of Better Software magazine, “The Evolution of Software Monetization,” Michael Zunke details how software vendors misfire in an attempt to balance protection of their intellectual property with complicated software licensing schemes that frustrate customers. |
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Z-Wave Open Sourced for Smart Home Applications Interested in adding network-connected thermostats, refrigerators, lighting, or security devices in your home? A portion of the most widely deployed wireless communications protocol in home automation has become available as open source, which may mean broadening availability of smart home technology. |
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Quality Checks to Address Before, During, and After Cloud Migration While it is a no-brainer that most organizations have either migrated to or are considering a move to the cloud, the stakes for cloud providers and consumers are quite high. Mukesh Sharma details some quality checks to address before, during, and after cloud migration to ensure a smooth transition. |
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4 Signs It Is Time to Reevaluate Your Testing Tool Regardless of how you approach software testing at your organization, it is worth considering whether your testing tools and practices are becoming a burden to your team. Sanjay Zalavadia offers four signs to look for as you reevaluate your test software and consider possible replacements. |
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What the Internet of Things Desperately Needs Is Standards IoT is the latest trend that’s producing new connected devices that change how we interact with our environment. We’ve barely scratched the surface of what IoT can achieve, but before we can really hit our stride in this industry, all the different players needs to agree on a standard. |
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Finding a Middle Ground between Exploratory Testing and Total Automation The automator wants to get rid of human exploration—they want a robot to cut down a forest and stack the wood. The explorer, on the other hand, sees tools more like a chainsaw—they allow humans to go ten times faster, but a human is still driving the process. Finding a middle ground is the best test strategy. |
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Overcoming the Real Fears behind Behavior-Driven Development Behavior-driven development can bring many benefits to software delivery. But while many companies focus on customizing frameworks, tools can only achieve as much as the people and organizations behind them. You also have to consider the individual roles and personalities of your developers and testers. |
