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To Be a Good Leader, Become a Better Servant Wanting to serve others—not wanting them to serve you—is one of the best signs of an effective leader. Being a leader is also not about doing more of the work or being the most technical person on your team. Rather, it's actually about giving up some of your work to help others grow. Here's what else good leaders do. |
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Scrum Can Help You See the Forest and the Trees In project management, it's easy to focus on details to the extent that you lose track of the larger goal. Scrum can help you identify flaws and gaps, and skipping or trivializing Scrum events will just hide the fact that there are things you need to improve. Finding problems is something to be celebrated, not hidden. |
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Get Your Defect-Tracking Database Back on Track When defects are ignored or mismanaged, it can compromise the integrity of the defect-tracking database. When this happens, defects could go unfixed, or code fixes may not be verified by the production release. Before you can resolve a compromised defect-tracking database, you need to know how to recognize one. |
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Testers as Disciplinarians As testers, are we disciplinarians? We shouldn't fall into the trap of controlling quality or becoming quality police. Instead, we should be true facilitators of quality, enabling the product team to own it in their own right at every stage. Isn’t this what teachers do, too, in the learning process? What is our role? |
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When Transitioning to Agile, Let Value Be Your Guide When making a transition to agile, it’s important to get a common understanding of what you’re trying to do, of how things are currently done, and of the definition of done. In a value stream analysis, you can identify where major chunks of time are being spent (and why), and then start prioritizing based on value. |
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Beware Confidence Masquerading as Competence Self-confidence is essential to tackling difficult problems. Where we need to be careful is not being falsely overconfident. What’s behind that overconfidence can either help or hinder your solving issues and achieving a good result. Here's how to make sure that confidence is backed up by competence in your team. |
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6 Ways to Share Negative Feedback in a Retrospective Negative feedback has the greatest potential to help people change in areas that can have a lasting impact. But sharing negative experiences and criticism can often be a challenge and may cause more harm than good. Here are six tips for sharing negative experiences effectively and building trust along the way. |
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Are Headphones Hindering Your Office Communication? With all the chatter going on in offices, people often turn to headphones to block out the noise and be able to concentrate. Noise-canceling headphones block out distractions, but they can also block out communication. It may be a good idea to set some boundaries for their use so employees can still collaborate. |