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The Importance of Timing when Implementing Change Too many changes at once can prolong upheaval and delay people's adjustment to the new norm. If you are planning to start a complex project, introduce a new tool, or undertake any other major initiative, and employees are still reeling from other changes, it may be wise to delay the planned change if you can. |
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Build a Successful Startup by Building a Better Team While people can make a difference in any team, they are particularly important in startups. These small businesses should start with a clear company mission and vision and evaluate how well new members manage conflict and share the values of the team. It could be the difference between success and failure. |
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What Not to Do if You Want Satisfied Customers You may think that overperforming would ingratiate you to your customers. But customers don't always want you to go above and beyond—often, they just want what they asked for. Don't fall for this common misconception. The trick to customer satisfaction is delivering just what they want—and good communication. |
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Transparency Could Transform Your Company Transparency is a core Scrum value because it ensures everyone involved on a project has a common understanding of goals, progress, and deliverables. But what about extending transparency to the whole company, sharing revenue and client-related numbers, strategic product plans, and even individual salaries? |
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Signs You May Be Working in a Toxic Culture Certain patterns of behavior define a toxic culture, including an us-versus-them mentality, the pervasiveness of rumors and gossip, and an emphasis on making your numbers no matter what it takes. A pattern of several of these indicators suggests toxicity. Read on for more indicators to look out for. |
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It’s Time to Evaluate Your Annual Performance Reviews While annual performance reviews can add value when done right, they are often done in a way that does more harm than good. A helpful alternative to an annual review is more frequent feedback that focuses on successes in addition to areas for improvement. Reviews should be motivational and constructive. |
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What's in the Winter 2017 Issue of Better Software Magazine? The first issue of our nineteenth volume of Better Software magazine has a new simplified, modern look. We've been planning this design overhaul for months, and the content keeps getting better. Check out the articles on reducing the risk of failed system updates, scaling agile, and servant leadership. |
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Make Your One-on-One Meetings More Effective One-on-one meetings between managers and the people on their teams can be a very powerful tool, but it's also all too easy for these meetings to become routine, simply turning into regular status reports. One-on-ones should address career development, identify obstacles, and look at the big picture. |