The daily scrum was created to help the Scrum team meet its sprint goal. Unfortunately, answering the three daily questions can turn a synchronization and planning meeting into a status report. Here are four ways to make sure your team members are collaborating about their work and are ready to tackle the next day.

Agile software development is a collaborative activity in many ways, but it also requires quiet time. While open office spaces foster communication and collaboration, it's still important for a workspace to have areas where people can buckle down and work. What is the best office configuration to nurture innovation?

There’s a big difference between simply saying "I feel your pain" and displaying evidence of empathy. When dealing with clients' complaints and issues, do more than try to understand what they're going through. Aim to communicate early, often, and with sincere concern. It will improve the situation for them—and you.