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How to Stay Cool in a Crisis In times of crisis, we can find ways to accomplish things at work that come from sources having nothing to do with work—or at least work as we know it. All types of activities from all walks of life can offer advice about how to deal with stressful situations and stay productive. Here's how to keep cool under pressure. |
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Seeking Feedback the Right Way Receiving negative feedback can be uncomfortable. You may immediately get defensive. But to grow personally and in your career, you need to be able to receive feedback—both good and bad. Here's how to recognize the three types of feedback you will get, and know how to solicit it and respond to it in the right way. |
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Aging Gracefully in QA Employee churn is inevitable in every industry, and positions are being filled by fresh young faces all the time. Instead of becoming worried or insecure, senior team members should embrace their new status as someone to be looked up to for experience, lessons, and mentoring abilities. Here's how to do that in QA. |
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7 Tips to Make Working from Home Work for You At first glance, working from home might sound ideal, and it can be. But even with all the benefits, there are also numerous challenges. Deciding where, how, and when to work can take some adjustment. As more people are asked to or choose to work from home, these seven tips can help make the most out of remote work. |
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Absentee Leadership: The Worst Kind of Manager Absentee leaders are managers who are physically present but psychologically absent. They are incompetent and disengaged, to the extent that they don't support their teams adequately. If you have an absentee manager (and don’t have the luxury of seeking another position), here's how you can try to handle the situation. |
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Making (and Keeping) Project Risk Visible Project managers recommend how much should be invested to address various risks based on their understanding of project context, but the final decision about what to do and when those efforts are sufficient belongs to the sponsor. Risk management requires executive input, so sponsors need to see all risk data you have. |
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To Be a Better Tester, Ask the Right Questions Critical thinking is a core trait a software tester needs to succeed, and asking questions is a great skill to help. Questioning brings out the required information, breaks assumptions, and enables everyone on the team to give their perspectives. But there's an art to asking the right question at the right time. |
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For Professional Communication, Check Your Grammar and Punctuation If you want to be taken seriously at work, you should pay careful attention to your grammar and punctuation in proposals, formal emails, instructions, presentations, blog posts, resumes—pretty much any important written communication. If you frequently make style and usage mistakes, your credibility can take a hit. |
