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What Not to Do if You Want Satisfied Customers You may think that overperforming would ingratiate you to your customers. But customers don't always want you to go above and beyond—often, they just want what they asked for. Don't fall for this common misconception. The trick to customer satisfaction is delivering just what they want—and good communication. |
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Transparency Could Transform Your Company Transparency is a core Scrum value because it ensures everyone involved on a project has a common understanding of goals, progress, and deliverables. But what about extending transparency to the whole company, sharing revenue and client-related numbers, strategic product plans, and even individual salaries? |
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Agile Transformations Are All about Being Uncomfortable If you’re hoping to become agile, you have to get uncomfortable before you break through and find your stride. Agile is all about growth, and in order to grow, you have to adopt new concepts, practices, and techniques that will force you to change what you’re doing in a way that might not come easy. |
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DevOps Is the Key to Graduating from Waterfall to Agile With the ever-increasing quality standards engrained in the common application user, we’re now at the point where transitioning from the waterfall methodology to the agile methodology isn’t just beneficial—it’s an essential step toward staying afloat in one of the most competitive industries. |
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Signs You May Be Working in a Toxic Culture Certain patterns of behavior define a toxic culture, including an us-versus-them mentality, the pervasiveness of rumors and gossip, and an emphasis on making your numbers no matter what it takes. A pattern of several of these indicators suggests toxicity. Read on for more indicators to look out for. |
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Testing in Agile and DevOps: Where Are We Going? When looking at what the software market is currently talking about, the top item is DevOps and Continuous Integration/Deployment, which seems to be taking over some of the spotlight from agile and is now a widely accepted new normal. Hans Buwalda looks at where the future of software testing is going. |
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3 Key Contributors to Software Development’s Demand for Speed Why does software development demand so much speed? We throw around terms like “agile” or “DevOps” and consider that a good enough answer for the demand for speed, but there are three major factors outlined by Mark Levy, the director of strategy at Micro Focus, that call for greater development speed. |
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It’s Time to Evaluate Your Annual Performance Reviews While annual performance reviews can add value when done right, they are often done in a way that does more harm than good. A helpful alternative to an annual review is more frequent feedback that focuses on successes in addition to areas for improvement. Reviews should be motivational and constructive. |
