When development is outsourced, a documented baseline of expected functionality sets expectations for both the client and developer. Acknowledging that agile practices are flexible, beware the trap of rushing requirements just because you know they are going to change. It's still essential to be as accurate as you can.

Continually having to address unexpected problems interrupts your original sprint activities, causing stress on the team members and fanning the flames for future firefights. But with due diligence, you can lessen the need to constantly put out fires. Here are some steps that can break the cycle of work and rework.

Some people think a good indication that a piece of work is done is if it's been tested. But by whom, and how? Testing alone doesn’t specifically determine whether you are done—especially when we probably don’t mean the same thing when we all talk about testing. Here are two ways to know when your work is truly done.