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Crying at Work: A Delicate Issue Crying at work is often seen as a weakness, or even completely taboo. Whether the crying seems to be justified or not, the situation still has to be dealt with. Read on to learn what you should do if you're the one who shed tears, as well as how to respond if you witness an employee breakdown. |
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How to Eat an Elephant: Tips for Facilitating Test Process Improvement How do you eat an elephant? The answer is, of course, “One bite at a time.” When working on improving a process, you need to create your backlog of initiatives, prioritize them, and identify the initiatives that can be implemented easily. Give the feeling of progress … and then take it in bites. |
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How to Tell if Your Team Is Really Agile Agile teams run like a well-oiled machine, so it’s important to take a look at your group and assess just how agile it really is. What fixable problems might you be experiencing that are jamming up the system, causing the process to run slower than it needs to? |
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When to Disclose Bad News to Employees An issue that often arises in organizational change is when to tell employees about something they're likely to view as bad news. Sometimes managers are forced to keep bad news to themselves, but if that's not the case, it's better—and more honest—from the employees' perspective to share it earlier. |
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The Challenge of Being the Intermediary Within every team, people have different methods of tackling problems. Some strive to solve a problem within its bounds, while on the other end of the spectrum, others redefine the problem. Smack in the middle: the intermediary. Though it's tough, this role is important in bridging the two sides. |
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How to Criticize with Kindness The word "criticize" has such a negative connotation that it seems like a contradiction to talk about doing it with kindness. But being nice when giving feedback will make someone you disagree with more receptive to listening to your perspective. And that approach can help minimize conflict at work. |
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Testing Knows No Disabilities: Special Individuals Find a Niche MindSpark is an organization that provides cost-effective, high-quality testing services by training individuals with autism. The testing industry stands to gain tremendously with these new employees, and the workers also benefit because they get to increase their independence and learn new skills. |
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How Tech Leaders "Manage Up" While leadership and management are traditionally thought of top-down, there is a lesser-known aspect of leadership that's referred to as managing up. Managing up allows you to positively influence the boss—or even the boss’s boss. Anuj Magazine highlights how leaders in technology have managed up. |