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5 Skills That Make a Great Manager When it comes to being a great people manager, the tried-and-true methods continue to be the most effective. Listening to employees, leading by example, and focusing on results will set you apart. Read on to learn why these skills—and a couple more—can make all the difference between a good manager and a great manager. |
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How to Give Tough Feedback It's not easy to give tough feedback. But delaying, withholding, or sugarcoating critical feedback is ultimately a disservice—to the individual, the team, and the work involved. Giving timely, constructive feedback is one of the most important roles of any manager. Here’s how to handle these delicate situations. |
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2 Ways Developers Can Contribute to Better Testing Testers need to find important information about product quality and present it in a way that can be acted upon. As the people building the software, developers are in a great position to observe the product. By monitoring the test environment and conducting unit testing, they can help inform about product quality. |
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Choosing a Font for Software with a Global Audience As more businesses are establishing a worldwide presence, our approach to software must consider globalization and localization. So when it comes to designing the user interface for our apps and websites, we must consider good typography. Here's what to take into account when choosing fonts for international products. |
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The Black Swan Myth Actually Devalues Expertise People love to hear how someone with no formal training solved a problem that stumped experts because they weren't tainted by years of experience. These "black swan" stories are the exception, though, not the rule, and they can be dangerous because they trivialize hard work and study. Most times, you want an expert. |
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6 Ways to Build Strong Relationships on Your Project Team When you form a new team to tackle a major project, the project's success hinges not just on the technical savvy of the team members, but also—and especially—on how well the team members get along. How everyone communicates and collaborates can make or break your project. Here's how to build strong team relationships. |
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To Be a Good Leader, Become a Better Servant Wanting to serve others—not wanting them to serve you—is one of the best signs of an effective leader. Being a leader is also not about doing more of the work or being the most technical person on your team. Rather, it's actually about giving up some of your work to help others grow. Here's what else good leaders do. |
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How DevOps Has Changed the Landscape of Testing The focus on automation and “continuous everything,” from integration, deployment, and now all the buzz about continuous testing, makes the daily activities of a tester in DevOps challenging. Testers may be used to controlling quality—or thinking they do—but they need to pivot to assuring their teams focus on quality. |
