If you worked with someone years ago who was highly unlikable, it’s natural to assume that the person is just as unappealing now. If circumstances bring you together again, it’s unlikely you’ll find the person tolerable. You might as well expect the worst because once a jerk, always a jerk, right? Not necessarily.

We've all had to deal with crabby coworkers—the people who have good technical skills but are a pain to work with. They grouse, gripe, and are generally negative. Luckily, there are more things you can do than just hope you don't have to interact with these people. Here are tips for dealing with your crabby coworkers.

Normalization of deviance refers to becoming blasé about counterproductive behavior or activities. The concept applies to processes that become ingrained in a team even though they contribute to negative outcomes, such as slipping deadlines. Employees become so accustomed to the deviance that, to them, it seems normal.