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Beware of Success Stories The tendency to look back and think you know what contributed to a success is called survivorship bias. It occurs when you make a decision or take some action based on past successes while ignoring past failures. That's why it's important to approach reports of successful projects with a healthy dose of skepticism. |
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Trusting Your Data: Garbage In, Garbage Out Poor quality input will always produce faulty output. Improper validation of data input can affect more than just security; it can also affect your ability to make effective business decisions. Bad data can have impacts on how you make quantitative decisions or create reports, if you can’t trust the data you receive. |
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Superior Leaders Ask the Tough Questions Inspiring quotes can be motivating, but there's more to good leadership. New leaders may feel compelled to find clever and memorable things to say, when in reality, they should probably focus less on what they’re saying and more on what they’re hearing. The best leaders ask good questions and listen to the answers. |
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Getting Support for the Tests You Need Done It’s often hard for teams to get sufficient time and resources for the amount and quality of tests they think are needed. It’s like management wants testing done but at the same time doesn’t want to commit what’s needed to do it. If that's your case, look at the business side, rank priorities, and negotiate resources. |
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Are You Forgetting a Stakeholder? Technology allows amazing innovations to optimize business and deliver new and better services, but if you don’t carefully consider your entire user community, innovations may cost you business. When designing for stakeholders, don't stop at the obvious cases—or else you may find that you forgot an important customer. |
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Are Your Fundamentals Malfunctioning? Every objective has certain elements that are fundamental to its success. These include the supporting tasks or systems that we take for granted but without which our “real” work could not get done. In order for any organization or team to meet its primary objectives, these fundamentals need to be functioning properly. |
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Deception and Estimation: How We Fool Ourselves Research suggests that humans are biased, not-very-rational decision-makers. We believe we see things clearly when the evidence shows otherwise. Throw in a big dose of optimism, and it's easy to see how estimating software projects can be problematic. Our best hope is to construct diverse groups with varied viewpoints. |
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The ‘Third Rail’ of Project Management: Cutting Quality Scope, schedule, and resources: Whether you’re using agile or more traditional project management approaches, this triple constraint is the law of the project universe. The unmentionable “third rail” of project management trade-offs is compromising quality to deal with the other two aspects. Don't make that an option. |
