To successfully persuade someone of something, it’s important to keep in mind how you come across to others—when you’re trying to persuade and when you’re not. It's a good idea to build up trust and credibility before you need something, listen to others when they're in need, and think about tailoring your message.

A significant part of remaining relevant in the software industry is keeping up with development and testing trends. But organizations don’t always have a big training budget, so sometimes it falls to us to manage our own continuing education. Luckily, that can be as easy as discovering fresh ideas in a new book.

Many companies avoid genuine innovation for fear of making potentially complex changes without producing measurable results. But you can start small with internal changes that have limited scope and that deliver prompt solutions, so there's less upfront investment—and less risk. Here's how to innovate inexpensively.