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One-on-Ones: A Framework for Feedback Regular one-on-one meetings between a manager and employee are a forum to provide safe, timely feedback. They can be short or longer, but you should discuss successes, challenges, and how to improve. Having a framework for the conversation helps you make sure that the meetings don’t routinely become chat sessions. |
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3 Common Scrum Anti-Patterns and How to Fix Them For a Scrum team to operate successfully, the entire team must honor the Scrum values of commitment, courage, focus, openness, and respect. But it's easy to fall into practices that can erode trust and collaboration. Here are three common anti-patterns that emerge in Scrum, as well as the solutions to overcome them. |
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3 Reasons Managers Struggle to Build Compatible Tech Teams Managers should try to find candidates who not only have the right technical skills, but also will ideally complement each other and be able to collaborate. But that’s not easy. Here are three main aspects managers struggle with when building compatible tech teams, so you can try to mitigate them and achieve harmony. |
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Softer Testing Skills to Focus On in 2020 Although technical skills will always be essential for testers, this should be the year we also have a collective responsibility to focus on two softer aspects: being realistic about goals for quality, and bringing back simplicity into the software engineering discipline. Here's how these goals can bring value in 2020. |
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Top 10 TechWell Insights Stories of 2019 Career development was on many software practitioners' minds in 2019, as some of our top stories were about having a technical lead on a Scrum team and making the switch from quality assurance to quality engineering. Stories about new ideas such as DevOps and continuous testing also ranked high. Check out the roundup. |
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Collaborating with a Highly Distributed Team Being distributed can cause challenges for team collaboration, such as insufficient communication and a lack of visibility. However, advancements in tools, technology, and best practices have helped to lessen some of those challenges. Here are four ways to make collaborating with distributed teams more seamless. |
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Don’t Ask for Permission or Forgiveness—Use an Agile Alternative Some teams get around bottlenecks by taking a “better to ask forgiveness than permission” approach. This may be expedient, but it doesn’t provide a path to changing the organizational dynamic, and it can lead to wrong decisions when wider input is advisable. A more agile way is to take an “I intend to” approach. |
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When Customers Attack: Dealing with Rude Clients It seems like the only way some customers know how to communicate is to accuse, complain, and verbally attack. This only gets worse if there are delays. But when you do your best to build trust with customers early on, they are more likely to accept explanations about setbacks, even if they don’t fully understand them. |