Followership is the capacity of an individual to actively follow a leader. In an autocratic world, followership would mean "do as I say," but in information technology, which is more participative in nature, followership means much more than being a robot who just follows instructions.

With agile, you have delivery model options you didn’t have before. You can do continuous deployment or phased deployment, or stick with a traditional rollout. There is no hands-down best model. What you choose should depend on what your team and your customers need. Here's how to figure that out.

The more complex your program, the harder it is to communicate. But contrary to some management styles, the larger your program, the less you want a hierarchy. It's better to assemble networks of people equally responsible for their problems. Read on for tips on how to organize for multiple teams.