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The Right Way to Respond to Customer Feedback Due to time constraints and other logistical issues, it’s not always possible to respond to customers about their feedback. But when it is possible, the impact on the customers can be strongly positive if you make your response personal. Here are some things to keep in mind the next time you gather customer feedback. |
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4 Tips for Writing an Awesome Developer Resume When you’re hunting for jobs, one of the most time-consuming things you have to do is create a resume. As a developer, you often fall into one of two categories: You either have too much experience to put on one page, or you have too little. But just as with coding, writing an effective resume is a matter of skill. |
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5 Tips for Giving a Polished Presentation Most software audiences appreciate solid content over performance pizzazz, but you don't want your demonstration to be a dud. You can learn a lot about how not to give a presentation from others' mistakes! If you'll be speaking at a conference or meeting soon, here are five tips for giving a polished presentation. |
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4 Tips for Conquering Your Impostor Syndrome Impostor syndrome is the belief that you're inadequate and incompetent, despite evidence otherwise. It’s more than just insecurity; it’s persistent self-doubt about your accomplishments, and the feeling that any success must have been undeserved. Don’t sell yourself short. Here are four ways to beat impostor syndrome. |
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What's in the Summer 2018 Issue of Better Software Magazine For twenty years now, Better Software magazine has published articles offering helpful tips and techniques for those in the software industry. The new issue celebrates those two decades of knowledge-sharing—and, of course, gives you more ideas. Articles this issue focus on leadership and software quality. |
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May the Forest Be with You: A New GEDI Laser Is Coming There’s a new laser device coming to the galaxy this fall that will be good for the forests here on Earth. NASA’s Global Ecosystem Dynamics Investigation Lidar (GEDI) will be the first space-borne laser designed to map the world's forests in 3-D to help us study and understand forest changes. |
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Thinking Inside the Box before Venturing Outside It In their rush to solve a problem, teams often overlook conventional methods in favor of out-of-the-box ideas. But sometimes, the old standbys—thinking first, reviewing criteria, and asking questions—work the best. Before jumping to creative tactics, start by examining the possibilities readily available inside the box. |
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How to Slim Down Your Bloated Email Inbox If you're spending too much time checking and answering your email—and frankly, who doesn't feel that way—you may just need to revamp your email routine. Here are some techniques for getting a handle on your messages, including better prioritization and categorization. You may even get to the coveted inbox zero. |