People often focus on hard skills for career development, but soft skills are just as important—if not more. Soft skills require practice and they are crucial for professional success, so we should stop referring to interpersonal skills as soft. They’re hard, human skills, and they can set you apart in your job.

When you form a new team to tackle a major project, the project's success hinges not just on the technical savvy of the team members, but also—and especially—on how well the team members get along. How everyone communicates and collaborates can make or break your project. Here's how to build strong team relationships.

As testers, are we disciplinarians? We shouldn't fall into the trap of controlling quality or becoming quality police. Instead, we should be true facilitators of quality, enabling the product team to own it in their own right at every stage. Isn’t this what teachers do, too, in the learning process? What is our role?