The tendency to look back and think you know what contributed to a success is called survivorship bias. It occurs when you make a decision or take some action based on past successes while ignoring past failures. That's why it's important to approach reports of successful projects with a healthy dose of skepticism.

Inspiring quotes can be motivating, but there's more to good leadership. New leaders may feel compelled to find clever and memorable things to say, when in reality, they should probably focus less on what they’re saying and more on what they’re hearing. The best leaders ask good questions and listen to the answers.

Building good habits is an important part of an effective Scrum team. Habits are a form of automation: The more basic processes we can automate, the more we can focus our energy on hard things. The Scrum process, with its focus on rituals, helps us by providing a framework for collaboration and making it second nature.