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What Aircrews Can Teach DevOps Teams Aircrews learn a set of skills involving a structured way of communicating that breaks down barriers and forces an honest evaluation of the issues. They also automate what they can but still practice their craft over and over again, including what to do during failures. DevOps teams can learn a lot from aircrews. |
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4 Lessons from the STARWEST 2018 Keynote Presentations With a week full of sessions, tutorials, training classes, and events, the STARWEST software testing conference had plenty of takeaways useful for your professional and personal life. Here are four lessons distilled from the conference’s keynote presentations on testing, communication, and directing your career. |
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How to Deal with Coworkers' Irritating Behaviors like an Adult Annoying behaviors are amplified in an office due to close quarters and personal preferences. No one likes to have an awkward conversation—especially when it’s with someone you have to face every day—but if a coworker's behavior is driving you up the wall, be a grown-up and let them know. Here's what to say. |
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5 Tips for Mentoring Future Mentors Being a mentor is a big responsibility. It becomes a greater one when the person you're mentoring is set to become a mentor to someone else. What advice would you impart to your mentee? What do you wish you'd thought of when you were starting out as a mentor? Payson Hall distilled his experience into five principles. |
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Testing Centers of Excellence and the Return of Silos Testing centers of excellence aim to be R&D labs for software testing, experimenting, and innovating new testing techniques and then piloting them on projects and analyzing the results. But that's not always the reality. Some CoEs merely isolate testers, taking a step back to the days of silos. What's your experience? |
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Looking beyond the Tester-to-Developer Ratio Many companies have some notion of an ideal tester-to-developer ratio, or the number of testers they need for every certain number of developers. It may seem like a superficial standard, but it's rooted in a very real need to understand staffing requirements and budgets. Let's dig deeper into the team balance. |
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If You Want Training to Take, Explore Experiential Learning People typically think of training classes as passive activities, where the instructor talks and the others listen. But experiential learning, where you learn through hands-on activities and then reflect on the experience, often gets the lesson to stick in people's brains better. Consider using interactive lessons. |
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Communicating to Customers That You Care How can you communicate caring to your customers if your job doesn’t lend itself to demonstrating in person how hard you’re trying? Fortunately, showing evidence of caring is not about scurrying around; it’s about interacting with customers in a way that says you’re listening to them and taking their needs seriously. |
