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The Importance of "Occasional User" Requirements Occasional users are likely to go back to more traditional, offline methods if the online equivalent isn’t immediately intuitive. There is little benefit for taking time to learn the system—as they’ll only be using it occasionally. This could impact the business case for moving a process to the web. |
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Using Social Media to Stay Connected and Engaged with End-Users In the days before social networking was widely used, connecting with end-users wasn’t a very feasible and easy process. Rajini Padmanaban looks at what it means to be connected and engaged with end-users given the prevalence of social media. |
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Are You Ready for Wearable Computing? Wearable computing isn’t a new concept, but as we watch newer wearable products enter the market, it's interesting to see what this means to testers. Rajini Padmanaban looks at the core factors in the success of a wearable computing product and how they affect testers and their testing efforts. |
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What Testers Should Know about Human-Computer Interaction Human-Computer Interaction (HCI) is a discipline in software development that is not widely used but can be very effective. Brendan Quinn looks at ways to learn about HCI and the HCI tools and practices with which testers should become familiar. |
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Why the Demand for Usability Will Continue to Grow Usability is an important aspect of any software system. It is often a driving factor in the popularity of software today. Yet, usability is only just in its infancy in terms of the importance it will play in future software systems. |
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Don’t Judge a Phone by Its Cover: Inside the BlackBerry 10 The launch of the long awaited BlackBerry 10—with a touchscreen—was January 29. To RIM's credit, the initial reaction was remarkably positive. Looking past its similar appearance to most other phones, we take a look at the ever-important OS to see what makes it tick. |
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How to Make Products People Love Scott Sehlhorst explores how to make products people love and focuses on Marty Cagan's ten tips presentation at MindTheProduct 2012, London's first conference for product teams. Key points include product discovery, not building what customers want, and building what customers need. |
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Look at Everyday Products to Improve Software Designers are always looking at ways to improve software by making it fun and engaging to visitors. However, to reach the next level, we need to slightly change our focus. We need to look not just at other pieces of software but also at everyday products—like doors and the signs that go on them. |