“Process” is a word that seems to have a lot of baggage. Depending on whom you ask, process is either essential to delivering value, or something that gets in the way. But this is the wrong way to frame the issue. A process is not inherently good or bad; it's how you use it, and whether it's right for your situation.

Because agile favors lots of short meetings, it may seem like they take up a lot more time. But when you compare it to time spent meeting in the pre-agile days, it's usually actually less. However, this doesn’t mean all meetings you attend are useful. Here are a few tips for deciding if all your meetings are necessary.

When a software defect is identified, best practices usually only pertain to the initial writing of the defect, not the tasks required to close it. Many factors can influence the tester's work. The solution is to add a “Next Steps” section that identifies the work remaining and the person responsible for completing it.