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What to Do if You’re Promoted over Your Coworkers Getting promoted is great, but when it means you'll have to manage your former coworkers, it can get awkward. It would be ideal if you could maintain the friendly, gossipy, tell-all relationship you’ve had with your ex-peers, but as a practical matter, you can’t. Here's how to handle the transition best for everyone. |
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The Difference between Directing and Leading Being a leader of a software team comes with a lot of responsibility. You may be used to people looking to you for direction. But directing doesn't let your team truly use the skills and talents they were hired for. A good leader knows that sometimes, the best strategy is to step aside and let the team shine. |
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7 Harms Done by Keeping Unrealistic Project Goals Project management is about supporting informed decision-making. No one wants to break the news that a project is not on schedule, but a good sponsor would want to know that the original goals are no longer realistic. Reluctance to communicate or unwillingness to hear have some real business consequences. |
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The Importance of Timing when Implementing Change Too many changes at once can prolong upheaval and delay people's adjustment to the new norm. If you are planning to start a complex project, introduce a new tool, or undertake any other major initiative, and employees are still reeling from other changes, it may be wise to delay the planned change if you can. |
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Improve Software Project Success by Conducting a Hudson’s Bay Start The Hudson’s Bay Company outfitted fur traders in the 1600s. To avoid problems when camping in freezing conditions, they'd send traders on a short trial expedition before the real one. This idea also can be used to reduce risks when starting a software project that’s complex, expensive, or disaster-prone. |
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The Problem with Software Measurement and Metrics Many software practices rely on setting target numbers for the team to hit. But when a measure becomes a target, it ceases to be a good measure. People start gaming the system by changing their behavior in such a way to favorably adjust the measure in order to achieve the target. Don't get hung up on metrics. |
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What Not to Do if You Want Satisfied Customers You may think that overperforming would ingratiate you to your customers. But customers don't always want you to go above and beyond—often, they just want what they asked for. Don't fall for this common misconception. The trick to customer satisfaction is delivering just what they want—and good communication. |
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Effective Project Communication: Not Just What, but Why The requirements for communicating project status to executives are often paradoxical: Be brief but thorough; don’t go into the weeds, but make sure I know all the important details. Responding to these constraints can be challenging, but you still need to clearly convey your work's significance and risks. |
