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Develop Stronger Client Relationships through Empathetic Action There’s a big difference between simply saying "I feel your pain" and displaying evidence of empathy. When dealing with clients' complaints and issues, do more than try to understand what they're going through. Aim to communicate early, often, and with sincere concern. It will improve the situation for them—and you. |
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Agile Testing Shouldn’t Change Based on Team Size It’s important to note the more collaborative nature that agile encourages for every single member of the team—not just the testers. Sure, testers might have to adopt the most new skills if they hope to make things work at this new pace, but product owners and developers can’t just rest on their laurels. |
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How to Make Agile Work for Your Specific Team Taking a step back, being honest about your strengths and weaknesses, and then using agile concepts to make yourself better is smarter than simply copying another team's structure. Agile can be your base, but don’t let trends that work for your competitor dictate the core of your software development. |
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Catch Small Failures Early with Agile Practices Agile is designed to keep failures small and manageable. It’s essential to be able to talk about small failures and ways to improve during the retrospective so that the teams can advance their agile practices. If your teams can’t talk about their small failures openly, there is a great risk of bigger troubles soon. |
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Don’t Let Too Little Planning Tank Your Agile Adoption Many organizations turning to agile believe it means you don't have to do any planning. This couldn't be further from the truth. A healthy agile team does just as much (if not more) planning than a team using a waterfall methodology. Preparing and setting goals sets up the team for a more successful agile adoption. |
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If You’re Working Too Much, Is It a Challenging Project or Bad Management? Projects sometimes encounter challenges that require team members to put in extra work. But if this is happening repeatedly, it's worth figuring out where the pressure is coming from. You may need to ask, “Is this project simply challenging, or is it being badly managed?” |
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Can Remote Workers Ever Really Make Effective Agile Teams? As the Agile Manifesto states, agile teams should value individuals and interactions, and traditionally, this implies being in the same room. While technology makes collaboration at a distance more viable, some feel that collocation helps with delivering quickly. Can remote workers ever make effective agile teams? |
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Want to Be a More Effective Leader? Conduct a Listening Tour Leaders who are moving into a new position should hold what’s called a listening tour. This lets the person doing the touring hear what’s on the minds of subordinates or team members. It helps a new leader get the lay of the land while also allowing the people they’ll be leading to express their thoughts or concerns. |
