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When IT Falters, So Does the Company Manual procedures are rarely used today. On the upside, computerization has dramatically increased employee productivity and reduced the cost of automation. On the downside, a company cannot run without it. This means that IT operations are crucial to company success—not just a necessary evil. |
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If It’s Tuesday, It Must Be Time to Innovate If you feel like you are getting stretched too thin at this time of year and just have too much to accomplish, Johanna Rothman understands. She has some suggestions that help her get back on track, including prioritizing the big things first, taking breaks, and not letting yourself stay stuck. |
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Performance Testing: A Team Sport Putting together a good performance test team is essential to success. Many of the issues related to performance can be identified early through static methods, or performance engineering. If the key technical players are continuously involved in the testing process, conflicts can be avoided later. |
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Social Media at Work: Where Does the True Value Exist? Even though studies have shown that socially-connected people are more productive at work than those who aren't connected, it is still a fairly common practice for social media applications to be blocked at work. Is social media at work truly valuable, and if so, where does the value show itself? |
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When You Provide Good Service, Performance Metrics Are Your Friend Not all production support organizations have (or want) formal agreements describing the level of service they will provide to their customers. But if your organization generally provides good service, SLAs and the metrics they encourage can be excellent communication tools for your stakeholders. |
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Three Perks That Can Make Up for the Lack of an End-of-Year Raise As the end of the calendar year approaches, so does the possibility of an end-of-the-year review—which can lead to a promotion or raise. But let’s say that you’re not up for either. What else can you negotiate for in 2015? Read more to find out. |
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Are You Making Your Employees Unproductive? Much has been written about motivating employees who spend time unproductively doing things they know they shouldn't (hello, Facebook). But what about tasks that are sanctioned or even mandated in your organization that are just as unproductive? See if your employees waste time in any of these ways. |
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Exploring the Roots of Agile, Career Superpowers, and Agile’s Future The Agile Development/Better Software East Conference in November included sessions on implementing agile, leading projects and teams, and going mobile. Here, we detail presentations from Rob Myers, James Whittaker, and Jeff "Cheezy" Morgan about agile's origins and future, plus career superpowers. |