Adrian Reed looks at the use of internal/corporate social media and networks by business analysts for overall process improvement. Key benefits include locating stakeholders, engaging stakeholders, understanding process faults, and finding incremental ways to improve processes.
Adrian Reed is a consulting lead business analyst and principal consultant and director at Blackmetric Business Solutions, where he helps organizations solve their pressing problems. Adrian also speaks internationally, trains, and consults on business analysis and business change-related topics. Read his blog at adrianreed.co.uk.
All Stories by Adrian Reed
Adrian Reed looks at common challenges related to stakeholder engagement and answers the question: How can a business analyst best operate when it doesn’t seem possible to get direct access to stakeholders and when there are multiple BAs from different organizations or different teams in the mix?
Security vulnerabilities highlight the importance of the non-functional side of systems. Creating confident security starts by spending sufficient time eliciting and analyzing non-functional requirements. Adrian Reed explains how to avoid the security black hole with non-functional requirements.
As change professionals, it’s easy to neglect career development in the rush to finish projects and “get stuff done.” Why not use the business analysis tools and techniques that you use on projects to help plan your career development? Adrian Reed offers tips for using your BA skills to set goals.
When we first speak to project stakeholders, they talk about all of the problematic symptoms—as this is the day-to-day pain that they feel. Developing requirements and solutions around these symptoms might be the equivalent of taking aspirin because the root cause will still be there.
While the UK government has taken major strides to save money and deliver more with less on its major projects, Adrian Reed looks at the possible implications of the absence of the business analyst role in the government's mandated guidelines and policy manuals.
Increasingly, projects teams are dispersed and may be working not only in different cities but potentially in different countries, continents, and time zones. Adrian Reed offers seven tips to help overcome challenges when facilitating virtual requirements elicitation sessions for a dispersed team.