Watson, IBM’s supercomputer that was introduced to the world on Jeopardy!, is trying out a new gig as a customer service agent. The artificial intelligence system will use its capacity to respond to natural language by answering call center customer service requests from everyday people.
Beth Romanik is TechWell's online editor, managing everything you see published on our family of thought-leadership sites. She edits and publishes articles for TechWell Insights, StickyMinds, AgileConnection, CMCrossroads, and Better Software magazine. She has worked for several other newspapers, magazines, and sites of all kinds. Beth is excited about new developments in technology, but she'll always have a soft spot for paper and ink.
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There are service dashboards that track larger APIs, such as those for Google, Amazon, and Dropbox. But Zapier, a startup that integrates APIs and online services, is sharing its status board for nearly 200 online services, with millions of API requests performed a month—a big help for developers.
Companies seem to agree that cloud computing is the way things are going, but they are using different strategies to get there. Amazon is the largest cloud service, with Google's new announcements giving the giant a run for its money. But a SAP model—that may or may not be a cloud—is emerging.
Google revealed a new suite of tools for developers called Android Studio, which includes a live layout across multiple devices. Google's Developer Console also got some new treats, such as app optimization tips and a way to roll out beta tests of an app before its release. Are you excited?
Google has launched a mobile content recommendation service powered by Google+. When a reader is done with one of their stories, publishers, by adding one line of JavaScript, can have a widget pop up that will recommend more content—from articles by the same author to content G+ friends are sharing.
Amazon Web Services released an SDK for Node.js, providing developers with a JavaScript library to build applications for AWS services. Node.js has been gaining momentum and popularity among programmers, and AWS' addition of the SDK gives developers another choice when building for its cloud.
Just last year some developers were doing software quality assurance testing on 400 Android devices for each app they created, but this year it’s down to a quarter of that. The streamlining is mostly due to Samsung’s hardware cornering the market, but Android's software platform has also improved.