Joe Townsend

Joe Townsend has been in the configuration management field for twelve years. He has worked for CNA Life Insurance, RCA, Boeing, UPS, and in state government. Joe has primarily worked with Serena tools, including PVCS Version Manager, Tracker, TeamTrack (Mashups), and Dimensions. He is an administrator for WebFocus and supports Eclipse users.

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All Stories by Joe Townsend

What's Up with Black Friday and Big Data

As a veteran of quite a few Black Friday forays into the abyss, Joe Townsend had to wonder what role big data is playing in this annual ritual. Here, he examines the role big data is playing in Black Friday—and, now, Black Thursday (Thanksgiving Day)—sales.

In Search of Microsoft’s New CEO

Whether you love Microsoft or absolutely hate the company, you have to admit that whoever replaces Steve Ballmer and becomes the next CEO will be the most watched person in the information technology (IT) world for the next several years. Joe Townsend explores the candidates for this huge role.

What Is Being Done by IT to Fix HealthCare.gov?

By now, everyone in the world knows that the rollout of HealthCare.gov was a disaster, and we also know that information technology (IT) has taken a beating. In this story, Joe Townsend explains what is being done to fix this mess.

Big Brother Is Watching over Us!

We all should know that any Internet activity we perform is being tracked by our Internet service provider, but it's just exactly where that information is going that raises red flags and presents an ethical dilemma. In this story, Joe Townsend examines how Big Brother is watching over us.

The Affordable Care Act Rollout Highlights IT Problems

To say information technology (IT) is taking a beating as a result of the Affordable Care Act (ACA) rollout is an understatement. Not only has it been a disaster for those seeking insurance under it, but it also has highlighted the fact that IT, while cool, is far from perfect.

The US Government's Configuration Management Problems

Joe Townsend probes the news and finds several stories detailing the US government's problems with configuration management. According to Joe, the defense industry and government agencies should be able to improve if they follow their own standards and directives.

What Is the Difference between an Agile Coach and a ScrumMaster?

Joe Townsend explores what exactly the role of an agile coach is and how it differs from the role of a ScrumMaster. For some, ScrumMasters are the front-line fighters and agile coaches are higher up in the organization; for others, an agile coach is the next role a ScrumMaster evolves into.

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