process improvement

Cognitive Biases that Affect Judgment and Decision Making

Cognitive biases are biases in judgment and decision making. We are the sum of our biases, and there’s little chance of eliminating all of them. But by acknowledging them, you may be able to prevent them from causing you to make an unsound decision. Naomi Karten mentions three to be aware of.

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Naomi Karten
Why Software Configuration Management Metrics Are Important

Joe Farah writes about the importance of software configuration (SCM) metrics. Software metrics help us build better software, and SCM metrics help us to better manage the built software. The metrics give you a better handle on what is really going on in your product development environment.

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Joe Farah
Brainstorming: A Great Tool for Business Analysts and Everyone

Brainstorming is an extremely useful tool in business analysis. In order to yield maximum results, brainstorming sessions need to be well planned and consider the needs and preferences of the attendees. Adrian Reed provides useful tips for preparing a brainstorming session.

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Adrian Reed
Are Most Meetings a Waste of Time?

Despite the many articles on holding fewer meetings, there doesn’t seem to be a difference in the number of meetings being held. As many as 85 percent of managers think their companies’ meetings are unproductive. How can you prevent your meetings from being a waste of everyone's time? Read on.

Naomi Karten's picture
Naomi Karten
How and When to Use Best Practices

Organizations often waste time and effort by applying best practices without tailoring them to their own unique circumstances. Does that mean you should ignore best practices? Of course not. Here are some questions to ask to be sure you're using best practices in the best possible way.

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Naomi Karten
Helpful Metaphors for Software Testing

Metaphors are a wonderful way to describe something to your audience that they would not likely understand without them. Explaining testing to non-testers and testing concepts to experienced testers can be significantly easier when using good metaphors.

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David Greenlees
Should Agile Teams Ban Telecommuting?

Yahoo's Marissa Mayer recently announced a ban on telecommuting that has raised eyebrows throughout the industry. Agile teams tend to prefer face-to-face communication, so is a telecommuting ban appropriate for an agile team? It depends on the team and the situation.

Jacob  Orshalick 's picture
Jacob Orshalick
Tuning Your Agile Process: Parable of "The 84th Problem"

Agile adoption can be challenging for a team but not necessarily for the reasons we may think. The Buddhist parable about the eighty-fourth problem gives insight into why this causes many teams to fail when adopting agile or get stuck in a rut along their path to improvement.

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Jacob Orshalick