quality management

Optimizing Testing: Moving Faster without Compromising Quality

At some point as a tester, you’ve probably been urged by management to reduce the amount of time required for testing without compromising product quality. How can you possibly do that? Weighing the added value and relative importance of each testing task can help you optimize your testing strategy.

Tariq King's picture
Tariq King
Test Automation Gets No Respect

The conventional approach to software automation for quality creates a losing situation for the people doing the work. When tests are reliable or take more time than first estimated, management and the rest of the team lose confidence. How can you produce consistently quick, quality information?

Matt Griscom's picture
Matt Griscom
The Word “Automation” Has Led Us Astray

The misunderstanding that automation for software quality is just doing what humans do (i.e., manual testing), but faster and more often, causes business risk. Unless you’re very clear, the quality measure is incomplete. The word automation distracts from the real value: measuring quality.

Matt Griscom's picture
Matt Griscom
Industrializing Testing Services for SaaS Products

Software as a service is a key component today of every enterprise application outsourcing strategy. Smart testing with the right blend of depth and speed is the cornerstone of successfully testing SaaS applications. Reap the benefits of SaaS products by creating an effective, reusable strategy.

Deepika Mamnani's picture
Deepika Mamnani
The Evolution of the DevOps Quality Management Office

DevOps is evolving, and as teams adopt it, they will need increased continuous quality along with continuous delivery. The DevOps quality management office is a a set of processes, tools, and competencies to drive testing efficiencies in DevOps initiatives, which will accelerate quality delivery.

Deepika Mamnani's picture
Deepika Mamnani
The Real Cost of App Unavailability—and How to Avoid It

Availability is often associated with load, but not necessarily with overall functionality and compatibility. However, with the number of apps flooding the marketplace, these other parameters are becoming increasingly important to consider. Building the right support team can help promote success.

Mukesh Sharma's picture
Mukesh Sharma
When You Provide Good Service, Performance Metrics Are Your Friend

Not all production support organizations have (or want) formal agreements describing the level of service they will provide to their customers. But if your organization generally provides good service, SLAs and the metrics they encourage can be excellent communication tools for your stakeholders.

Payson Hall's picture
Payson Hall
Who Should Be Testing? New Considerations after Security Breaches

Debates arise when people start talking about where a particular IT function should be performed. Executives can act as if testing is a necessary evil and cost is the only important factor. But due to recent security breaches, companies should be more concerned with comprehensive testing than cost.

Jennifer Bonine's picture
Jennifer Bonine