feedback
 |
The Importance of Customer Feedback to Building the Right Product Customer feedback helps you adapt to what the customer finds valuable, ensuring you are building “the right product.” But many projects don't invite customers to iteration reviews; many don't conduct iteration reviews at all. If customers aren't giving feedback about your demos, then what are you adapting to? |
|
 |
What Are You Measuring? Many teams do single-point measurements in their projects. But that doesn't give you a good long-term picture. When you look at multiple-dimension measurements—especially trends over time—you learn more. You can take those trends into a retrospective to investigate how your team could work better. |
|
 |
4 Frequent Feedback-Gathering Flaws If organizations really want customer feedback, why do they make it so difficult for customers to provide that feedback? Naomi Karten gives four examples from her own experience that suggest some things to keep in mind when gathering feedback from your customers. |
|
 |
How Testers Can Use Social Media to Improve Mobile Apps Mobile apps are being developed in a time of rapid user feedback due to the prominent use of social media—which can be good or bad for those apps. Social media can make or break your product. But whichever scenario it is, testers can learn from that feedback to improve upon their test strategies. |
|
 |
How User-Generated Content Is Powering Businesses Businesses powered on user-generated content are able to reach the market faster than most other traditional forms of business. But getting users to generate content is not always an easy task. Read on to learn what practices help generate positive reviews, and how can you use them productively. |
|
 |
Let Your Teams Design Their Own Approaches to Agile If you are thinking of agile as part of a program, each team has to have its own approach to agile because each team has its own risks and problems. If you treat people as adults, explain the desired results, and provide training and other resources they need, they are likely to succeed. |
|
 |
Feedforward Can Help Provide Good Feedback A recent study concluded that traditional performance appraisal systems do not improve performance. Adobe, Juniper, and even Microsoft have abandoned traditional performance appraisal systems. Anuj Magazine looks at traditional feedback systems and examines the feedforward method. |
|
 |
How to Deal with Poor Performers Poor performance can take many forms, but in general, poor performers consistently don’t deliver the results you expect, make too many mistakes, and require too much time to manage. The key is not to let matters slide. The sooner you determine the causes and offer guidance, the better for everyone. |
