relationships
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Dealing with a Difficult Person at Work Sometimes, when a coworker or customer behaves in an offensive manner, it’s not the totality of that person’s character. They may be coping with circumstances you're not aware of. Before you react to someone's behavior, strive to understand if there's something else behind it. It will improve your relationships. |
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Leverage Emails as Your Ambassadors We are often communicating with people we have never met in person. In these cases especially, it's important for our emails to convey accuracy, transparency, tactfulness, and preciseness. It can help if every time you hit Send, you think of that email as an “ambassador” going out on your behalf. |
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Understanding the Pace of Change: How to Stay Relevant in Your Role The rate at which we need to change and the speed of change are much greater than they used to be. We don't have as much time to get as deep in our skills, and we need to be more comfortable being generalists and picking up new skills, technologies, and processes quickly. Read on to stay relevant. |
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Instead of Overreacting to Stressful Situations, Try Underreacting Overreacting is what we’re often inclined to do when we're in frustrating situations. You can try methods to avoid overreacting, but an interesting one is to aim to underreact. By making a commitment to underreact to problems, you cultivate a calm attitude and benefit yourself and the other party. |
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Dealing with Competent Jerks and Lovable Fools in the Workplace Can you work with someone you don't like? Given the nature of today's workplaces, we are not asked these questions before starting to work with our subordinates or bosses. In most cases, employees or managers are expected to quickly get along with the teams to which they are assigned. |
