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It’s 10 p.m. Do You Know Where Your Defect Fix Is? Have you ever had to ask whether your defect fix was deployed to a particular environment? You shouldn’t need to, because the answer should always be readily available. Having to request information on the status of your defect fix indicates inefficiencies and a lack of maturity within your organization’s process. |
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Standing Up Your Product Help Desk Great technical support is an integral part of any software commercialization plan. But how can you get high-quality tech support without breaking the bank? Here are some ways to economically provide technical support that adds value and educates customers on using your product correctly, safely, and effectively. |
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5 Ways Test Management Tools Help in Agile Environments Test management tools help improve the efficiency of development and testing teams by prioritizing test cases, so it makes sense that they would appeal to companies that have adopted an agile methodology to enable quicker release cycles. Here are five ways test management tools make a difference in agile environments. |
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Brainstorming 2.0: Generate Better Ideas with Brainwriting For decades brainstorming has been our go-to method for ideation, yet it holds back our success when the environment doesn't encourage everyone to contribute. Instead, try brainwriting—writing ideas on paper and letting teammates iterate on them. It improves not only the quantity of ideas you get, but also the quality. |
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The 4 C’s of Business Success Business success in the software world depends on many factors, but certain tactics apply whether the company is large or small, in a niche or a wide market. Organizations should focus on these four components—customers, competition, content, and creativity—to craft a smart strategy for success. |
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8 Mistakes Managers Make when Working with Remote Teams When managing a remote team, usual practices apply, but there are some additional considerations you should think about. You need to be sure not to make any blunders that would affect the productivity and happiness of your staff. Here are eight common mistakes managers of remote teams make that you should try to avoid. |
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Maintaining Technical Excellence: A Slack Takeover with Jeff Payne Thought leaders from the software community are taking over the TechWell Hub for a day to answer questions and engage in conversations. Jeff Payne, the CEO and founder of Coveros, hosted this Slack takeover, discussing agile transformation, automating documentation, and how leaders can maintain technical excellence. |
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Drafting the Right Software Professional for Your Fantasy Team Teams are systems made up of individuals with different strengths and weaknesses. When people are cooperating on a team—whether in software development or football—sometimes those strengths and weaknesses can be complementary, and other times they can be out of alignment. Be sure to draft the player your team needs. |
