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What Intelligent People Say Instead of “I Don’t Know” It takes a certain level of self-confidence to admit to not knowing something when people view you as the expert. Still, if you don’t know the answer and you (or others) think you should, you have some options other than “I don’t know.” These alternative responses are more useful to you and to your questioner. |
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4 Impediments to Nurturing a Feedback-Rich Culture Being able to have open, candid conversations that fuel learning, growth, and improvement is critical to a team’s success, so it is important to look out for impediments that can get in the way of having a feedback-rich culture. Here are four common impediments to watch for, as well as behaviors you should nurture. |
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Fighting Key-Person Dependency Risk on Your Team Key-person dependency risk is when only one person on your team possesses certain business-critical abilities or knowledge—so if that person leaves, you're in trouble. The first step of mitigating that risk is taking stock of your team members and their skills. Decide what's important, and train or hire accordingly. |
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Relax This Summer and Be a Maker For many, it's time for a much-needed break with a summer vacation at the beach, listening to the ocean waves with toes in the sand. But numerous studies show it’s important to take time to find a way to destress on a regular basis. If doing nothing isn't your cup of tea, Pamela Rentz has some project ideas. |
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Is Your Agile Team Taking Every Opportunity for Communication? Scrum events are well-defined points where team members communicate, but they shouldn't be the only times. If you’re not considering coding, tests, and the delivery process as opportunities for a conversation, you are missing an important chance to leverage individuals and interactions, as the Agile Manifesto states. |
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The “Dear Mother” Approach to Getting Past Writer’s Block If you want to be a thought leader in the software community, you may want to share your expertise by getting published. But no matter how knowledgeable you are in your particular domain, writing about it is another matter entirely. If you're struck by writer's block, try writing a letter to unblock your thoughts. |
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A Primer for IT Project Sponsors: 10 Steps for Success Much time has been spent examining the project manager’s role in IT project success, but the role and duties of project sponsors are often overlooked—even though sponsors are an essential element of success (and failure). Here are ten rights and obligations a project sponsor should perform to improve project success. |
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Tips for When You Have to Deliver Bad News at Work Delivering bad news is rarely easy and never fun. But delaying and worrying often make it worse than it needs to be. Most people on the receiving end would prefer to hear bad news sooner rather than later, so instead of putting off the undesirable task, try some of these tips to deliver bad news as easily as possible. |
