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Goals Are Good, but Adaptation Is Often Better Setting goals is admirable. But in doing so, you can't neglect the possibility of change. What good is achieving your goals if they became irrelevant or the assumptions behind them were incorrect in the first place? It's smarter to focus on the ultimate outcome you want, not just compliance to plan. |
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Long-Term Trends: Project Schedule and Productivity on the Decline QSM recently completed an analysis of how project schedule has changed over time and the subsequent impact on effort and productivity. The results indicate that project size, effort, and productivity have all decreased over time. This story explores the findings and shares some related observations. |
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Aligning IT with the Business: The Age-Old Debate The topic of IT–business alignment is a subject that has been discussed, debated, theorized, and proceduralized for decades. Why is it still a topic at all? Well, mainly because of differing beliefs about IT’s job function. How do you define the relationship between IT and the overall organization? |
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When IT Falters, So Does the Company Manual procedures are rarely used today. On the upside, computerization has dramatically increased employee productivity and reduced the cost of automation. On the downside, a company cannot run without it. This means that IT operations are crucial to company success—not just a necessary evil. |
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If It’s Tuesday, It Must Be Time to Innovate If you feel like you are getting stretched too thin at this time of year and just have too much to accomplish, Johanna Rothman understands. She has some suggestions that help her get back on track, including prioritizing the big things first, taking breaks, and not letting yourself stay stuck. |
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Why Mobile-Specific Shopping Apps Are on the Rise Consumers today are comfortable using their smartphones as their primary shopping devices, and trends suggest that desktop shopping will continue to fall behind. Anything a retailer can do to attract this growing group of mobile-savvy customers will be a smart business plan. |
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When You Provide Good Service, Performance Metrics Are Your Friend Not all production support organizations have (or want) formal agreements describing the level of service they will provide to their customers. But if your organization generally provides good service, SLAs and the metrics they encourage can be excellent communication tools for your stakeholders. |
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Web Accessibility and a Call for Action Tim Berners-Lee, inventor of the World Wide Web, said, "Access by everyone regardless of disability is an essential aspect." But websites using sophisticated visual effects make it difficult for the blind and disabled to have equal access. It's important to design and configure sites for everyone. |
