People are less likely to express thanks or appreciation at work than anyplace else. But studies suggest that employees who feel appreciated are more productive and loyal, so it's worth making an effort. The intriguing bit? It's a win-win experience—when you appreciate someone, you feel good, too.

Testers have a story. It involves the kind of information we gather, the way we gather it, whom we tell, and what decisions are impacted by it. Management has their own story, but sometimes the goals are different. Find out the story your executives have for testing, and see what value it brings.

People say you shouldn't manage your manager. But when you reach a point when you are overwhelmed with work, it’s time to fend for yourself and say no. However, you don't have to use threats or ultimatums. Read on to learn how you can stand up to your manager without sacrificing tact—or your job.