Breathing techniques, meditation, and yoga are all ways people use to cope with stress. But instead of going to your happy place, how about learning to chill by kicking back and playing video games? A first-person biofeedback game helps players practice techniques to manage stress and control anxiety.

When there’s a bowl of jelly beans, some people grab a few at random, but most of us have favorites. If you're crafty and have flexible standards, you can maximize consumption by adjusting your criteria as colors dwindle. Classifying defects should not be like choosing jelly beans; you need firm standards.

When testing a product, it can be easy to neglect how support processes such as call verifications, email communication, online chat, and service request processes function. But these touchpoints go a long way toward defining customer experience and an organization in general. How can you improve?