Key-person dependency risk is when only one person on your team possesses certain business-critical abilities or knowledge—so if that person leaves, you're in trouble. The first step of mitigating that risk is taking stock of your team members and their skills. Decide what's important, and train or hire accordingly.

Delivering bad news is rarely easy and never fun. But delaying and worrying often make it worse than it needs to be. Most people on the receiving end would prefer to hear bad news sooner rather than later, so instead of putting off the undesirable task, try some of these tips to deliver bad news as easily as possible.

In traditional software processes, test managers are responsible for all management aspects of their team. Agile, however, is self-directed, so teams handle all the usual duties. Still, there is a role for test managers in agile, and it’s much more strategic than it was before. Here are the opportunities for the role.