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Concierge Tech Support: A New Name for an Old Concept Let’s face it, helping an executive in your company isn’t really a request—it’s a requirement. Eric Bloom looks at the idea of Concierge Technical Support and what you can do administratively to properly plan and budget for high-end technical support requests. |
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Why Developer Stack Ranking Is an Innovation Killer Many companies swear by stack ranking, citing retention of high performers and the ability to track performance as two of the biggest benefits. Despite these claims, stack ranking has numerous unintentional side effects that work against a culture of innovation. |
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Make Sure You Aren't Killing Your Employees' Morale Poor morale is an energy zapper and leads to lack of cooperation, raw nerves, unproductivity, and, often, the loss of your best employees. But many managers either don't know or don't care that their behavior has a strong—and potentially negative—impact on their employees’ attitude and motivation. |
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Configuration Management in the News It’s normal to not hear about configuration management (CM) during the evening news or read about our profession in your local newspaper. However, that doesn’t mean things are not progressing in our field, as this news roundup will detail. |
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How Easily Can Leaders Change Their Leadership Style? Leading people and situations is not a one-size-fits-all game. Leadership styles evolve, and different situations demand the demonstration of different styles. Anuj Magazine looks at the Hersey-Blanchard Situational Leadership Theory and Strength-Based Leadership. |
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Large Organizations Have Unique Problems—Just Ask Google Google has been famous for its 20 percent time policy, but recently there has been growing speculation that this policy is kind of dying within Google. Is the organization's large size to blame? Anuj Magazine looks at some of the unique problems inherent in large organizations. |
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What to Do If You’re on an Overworked Team The potential toll from being overworked includes fatigue, insomnia, anxiety, stress, and difficulty concentrating. The team effort can suffer, too. Here are some tips on what to do if you're a boss who has to overwork employees for a time, or if you're a team member dealing with being overworked. |
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A Look at the Past and Present Worlds of SCM Tools Joe Townsend takes a look at software configuration management (SCM) tools, examines the companies that were once considered market leaders in this space, and notes the rise in popularity of Subversion and Git, which control almost 75 percent of the market share for Eclipse users. |