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Overcoming Arguments in the Workplace Too often when we argue in the workplace, we stop listening, and our singular goal becomes having our way. But if we can maintain control, we can rationally present our position and allow the other parties to present theirs. In the process, everyone has a chance reach an improved understanding. |
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Pick a Chicken: How to Prioritize and Get More Done A project manager was having trouble with his list of projects, all of which were behind schedule. They were all vitally important, so he was in a state of thrash with too many options to choose from. Luckily, Payson Hall was able to help him—thanks to his childhood experiences chasing chickens on a farm. |
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Justifying Your DevOps Revolution Want to adopt DevOps practices but your manager is more reluctant? DevOps is all about improving the way you communicate and collaborate, but sometimes management would prefer not to change the way things are done—especially when there’s cost involved. Here's how you could justify your own DevOps revolution. |
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Feedback Challenges in Self-Organizing Teams Self-organizing agile teams can present challenges when you want to give individual feedback. Everyone can see the results of what the team accomplished, but the contribution of each person is less apparent. Steve Berczuk has tips for managers and team members on noticing and getting noticed on agile teams. |
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Are You Self-Absorbed? Learn to Listen It can be a manager asking employees for their input, then proceeding with his own plan anyway. Or it could be going to a coworker with a problem, only to have her center on her own issues. Self-absorption takes many forms, and they're all bad. If you fit a description, learn how to focus outward and listen. |
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What’s a Tech Lead? Decoding This Developer Role The role of technical lead can be hard to define, and in many cases people accept the role without knowing its definition. Because new tech leads are used to programming, many focus too much on the technical aspects and not enough on the people and the team. Read on to learn what's required of this role. |
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How to Deal with an Underperforming Employee (without Making It Awkward) Sometimes, an employee's ability just falls short of what your team needs. Talking to an employee about his performance can be uncomfortable, but it doesn't need to be. You need to make sure they know what’s expected of them, what kind of improvements you’re seeking, and how you’ll gauge their improvements. |
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Who’s Responsible for What? Use a RACI Matrix to Keep It Straight As projects get larger and more complex, roles and responsibilities can become confusing. To clarify, teams can create a RACI matrix: a chart that shows who is Responsible, Accountable, Consulted, and Informed for any work product. Each role has a different level of authority, so everyone knows their duty. |