Related Content
Standing Up Your Product Help Desk Great technical support is an integral part of any software commercialization plan. But how can you get high-quality tech support without breaking the bank? Here are some ways to economically provide technical support that adds value and educates customers on using your product correctly, safely, and effectively. |
||
Crowdsourced Testing: Give the People What They Want Crowdsourced testing is a great way to connect with users and ensure that the product idea, design, implementation, and nonfunctional elements meet their expectations—or, hopefully, even exceed them. But like any other test effort, crowdsourced testing is both a science and an art. Here's how to do it effectively. |
||
What’s Next for Virtual Reality? When most of us think of virtual reality, what comes to mind is fitting on a headset to experience a computer-generated simulation of a three-dimensional environment. However, the recent TED conference had a different “shared immersive reality” experience that doesn’t require headgear. Here's what's new with VR tech. |
||
Visual Regression Testing: A Critical Part of a Mobile Testing Strategy Despite our best efforts to replicate customers' behavior in our test automation suites, teams often forget about nonfunctional requirements. An important one is visual perception—how users see and feel each application they use. Visual regression testing can fill a significant gap in user experience expectations. |
||
NSA Adds to Open Source Tools and Tech Transfer Program The National Security Agency recently released several of the agency’s software tools as open source and added new technologies to the NSA technology transfer program patent portfolio that are ready for licensing. Could leveraging any of these technologies help your efforts? |
||
Using Contactless Card Technology in Mobile Payments As payment methods have evolved from the traditional cash-based system to mobile systems, contactless cards are becoming more popular for their convenience and flexibility. Here's a primer on how this mobile payment system stores your card information, as well as the near-field communication technology behind it. |
||
Explore Inventions throughout History with Google Arts & Culture’s Collection The latest Google Arts & Culture project, Once Upon a Try, is an interactive experience delving into millennia of human inventions and achievements. With more than four hundred collections from CERN, NASA, and over a hundred museums around the world, it’s the largest online exhibition of discoveries ever created. |
||
Bringing Empathy into Quality Engineering Testers have always been advocates for the end-user. But there are now more opportunities to be that advocate, including emotional intelligence-based testing and role-based testing, which form a critical part of empathetic testing. Building empathy into our software engineering process ends up benefiting everyone. |