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User-Acceptance Testing in a Testing Center of Excellence To incorporate the user-acceptance testing function into a testing center of excellence (TCoE), the testing team must develop business-process knowledge coupled with technology and test process expertise. Here are some lessons that will aid in integrating the UAT function as part of the TCoE. |
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What's in the September/October 2014 Better Software Magazine? In our latest issue of Better Software magazine, the feature articles focus on software licensing and ways to improve your team’s approach to process improvement. Creating software for a wide range of platforms is difficult enough, but enforcing software licensing also can be challenging. |
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Take a More Agile Approach to Problem Solving Your managers want you to estimate features or projects months or even years in advance. But the work changes—or the code changes, or the people on the project change. What you thought might be a reasonable estimate four weeks ago looks wacko when you revisit it in six months. What can you do? |
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Stop Being Difficult! How to Deal with Passive Aggressive Stakeholders Project teams have to learn to manage the difficult personalities they encounter on a project. The key is to identify which type of personality you are dealing with, then quickly apply approaches to smooth over the situation. Here are some tips for handling passive aggressive stakeholders' concerns. |
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Creating Testable Requirements and Acceptance Criteria Testable requirements, or acceptance criteria, are the communication of an expectation between its originator and potential stakeholders. Many testers struggle with this starting point. But once you succeed, you know the processes that can build and test a system implementing “good” requirements. |
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Tapping into the Power of Introverts in IT Introverts—those who rarely talk to others, seldom engage socially, and answer questions only when asked—can be the strongest contributors on a team, but only if they’re engaged effectively. Here are some tactics that can help leverage the enormous strengths of the quiet ones on your team. |
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The Communication Trap Posed by Certainty Certainty is a potentially dangerous mental flaw when we assume we know what others are thinking. It’s in situations of absolute certainty that we’re most likely to be wrong. When you're facing a problem, ask yourself if you’re sure you understand what the problem is—and ask for clarification. |
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Estimate Effort Based on Past Performance How often have you estimated how long it would take to complete a task, only to be off by a whole week? That's because we assume we will begin the task immediately and have a forty-hour week to work on it. There's a better way: prediction based on performance. Just find a batch size for your work. |
