Manual testing might not be as all-important as it once was, but it’s still needed if you have any hope of delivering software at a quality you can be proud of. How we create software is going to continue to change, but the burden of that change needs to be handled by more than one group within the industry.

When we design, build, test, and deliver software, it is imperative that we provide our users with what they need—not what we want, but what that they want. We need to understand the scope and breadth of the user base. Here are three questions to ask to learn more about how users experience your software.

Offering appreciation is an easy yet powerful way to acknowledge a coworker’s efforts. It’s one of the best ways to say thank you. There are many ways to show appreciation, including verbally in person, over the phone or by email, or writing a note. And while you're at it, reflect on what you appreciate about yourself.