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How to Talk to Executives about Agile In the agile community, executives tend to get a bad name. They are accused of not understanding agile and the benefits it will bring their companies. But we just need to speak the same language: Look beyond the surface-level reasons for resistance and try to identify the financial grounds. Just follow the money! |
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Standing Up Your Product Help Desk Great technical support is an integral part of any software commercialization plan. But how can you get high-quality tech support without breaking the bank? Here are some ways to economically provide technical support that adds value and educates customers on using your product correctly, safely, and effectively. |
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Crowdsourced Testing: Give the People What They Want Crowdsourced testing is a great way to connect with users and ensure that the product idea, design, implementation, and nonfunctional elements meet their expectations—or, hopefully, even exceed them. But like any other test effort, crowdsourced testing is both a science and an art. Here's how to do it effectively. |
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Empathy-Driven Development: A Slack Takeover with Andrea Goulet Thought leaders from the software community are taking over the TechWell Hub to answer questions and engage in conversations. Andrea Goulet, the CEO of Corgibytes, hosted this Slack takeover and discussed how to help teams that want to be agile but aren't, and the importance of empathy in developing software. |
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The Value of Security Testing in QA For many organizations, traditional testing groups are separated from the IT security group. But having traditional testers perform some security testing efforts is a great way of achieving a balanced approach to shifting left while being mindful of staffing and budgetary challenges. It also has some great advantages. |
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What It Means to Be an Evangelist for Quality The role of evangelist is often not very well known—or even if it is, it is not well understood in terms of its differentiation from closely associated functions, such as sales and marketing. But when understood and implemented well, it is a very powerful role. What does evangelism mean in terms of software quality? |
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Visual Regression Testing: A Critical Part of a Mobile Testing Strategy Despite our best efforts to replicate customers' behavior in our test automation suites, teams often forget about nonfunctional requirements. An important one is visual perception—how users see and feel each application they use. Visual regression testing can fill a significant gap in user experience expectations. |
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Making the Switch from Quality Assurance to Quality Engineering The quality engineering approach differs from QA in that quality teams partner with business users and product managers to better understand requirements and to catch problems as products are being built—not after the fact. There are two pillars to building a true quality engineering organization: culture and process. |