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If You Want Training to Take, Explore Experiential Learning People typically think of training classes as passive activities, where the instructor talks and the others listen. But experiential learning, where you learn through hands-on activities and then reflect on the experience, often gets the lesson to stick in people's brains better. Consider using interactive lessons. |
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Communicating to Customers That You Care How can you communicate caring to your customers if your job doesn’t lend itself to demonstrating in person how hard you’re trying? Fortunately, showing evidence of caring is not about scurrying around; it’s about interacting with customers in a way that says you’re listening to them and taking their needs seriously. |
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Testing at 43,000 Feet: Reporting Risk That Matters Many teams' daily testing gets broken down into numbers. If you're used to dashboards, it can be easy to forget the prime objective: to raise up quality issues—or, in the case of safety-critical devices, potential hazards. Graphs are comfortable, but do they really provide the information we should be looking for? |
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The Importance of People in Software: A Tribute to Jerry Weinberg Gerald Weinberg's work inspired many to be better engineers and better leaders. Although he’s no longer with us, his message about the role of people in building quality software lives on in his writings and in those who have learned from him. Here, Steve Berczuk recalls some of Jerry Weinberg's most influential books. |
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16 Questions to Assess Your Response to Major Change If your responsibilities include guiding others through major change, you might find it instructive to assess your own behaviors and response to change. The sixteen questions here can help you do just that. You can also use these questions to facilitate a discussion with your team about a current or upcoming change. |
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Stay in School: Lifelong Creative Learning In our always-connected world, continuous learning is a given. Ongoing professional development is imperative in technology careers, yet learning something new in other fields is also good for your career, your health, and your life. So whether it’s for professional or personal reasons, stay in school. |
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An Agile Framework for Improving Your Hiring Process When hiring, adopting a framework to help you screen candidates can save a lot of time. However, much like adopting Scrum to improve your software development, following a framework won’t magically guarantee perfect results. But a framework will give you the tools to start off better, and to improve over time. |
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4 Tips for Writing an Awesome Developer Resume When you’re hunting for jobs, one of the most time-consuming things you have to do is create a resume. As a developer, you often fall into one of two categories: You either have too much experience to put on one page, or you have too little. But just as with coding, writing an effective resume is a matter of skill. |
