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Dealing with a Coworker You Can't Stand If you worked with someone years ago who was highly unlikable, it’s natural to assume that the person is just as unappealing now. If circumstances bring you together again, it’s unlikely you’ll find the person tolerable. You might as well expect the worst because once a jerk, always a jerk, right? Not necessarily. |
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Automated Executives: Software Moves into People Management Some tech companies have created their own automated managers—software that can handle administrative and workflow processes typically presided over by humans, but in a fraction of the time. With so many typical management tasks able to be automated, are bosses going to land on the endangered species list? Not so fast. |
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4 Common Mistakes New Managers Make Making the transition into a management role is a huge step—but also one fraught with opportunities to make mistakes. Having an inkling of some of the more common mistakes new managers make might help in avoiding them. Here are four mistakes to be on the lookout for so you don't make them as a new manager. |
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4 Tips for Conquering Your Impostor Syndrome Impostor syndrome is the belief that you're inadequate and incompetent, despite evidence otherwise. It’s more than just insecurity; it’s persistent self-doubt about your accomplishments, and the feeling that any success must have been undeserved. Don’t sell yourself short. Here are four ways to beat impostor syndrome. |
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How to Deal with Crabby Coworkers We've all had to deal with crabby coworkers—the people who have good technical skills but are a pain to work with. They grouse, gripe, and are generally negative. Luckily, there are more things you can do than just hope you don't have to interact with these people. Here are tips for dealing with your crabby coworkers. |
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3 Mistakes Teams Make When Choosing a ScrumMaster One cause of agile project failure is choosing the wrong person as your ScrumMaster. While a bad ScrumMaster is a problem for any team, it is particularly bad for teams new to agile, as the team won’t know they are being led down the wrong path. Here are three mistakes organizations make when choosing a ScrumMaster. |
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The Normalization of Deviance Could Be Hurting Your Team Normalization of deviance refers to becoming blasé about counterproductive behavior or activities. The concept applies to processes that become ingrained in a team even though they contribute to negative outcomes, such as slipping deadlines. Employees become so accustomed to the deviance that, to them, it seems normal. |
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The Power of a Single Question in Understanding Customer Needs People tend to see their circumstances as more unusual, difficult, or troublesome than anyone else’s. As a result, by asking about their problem, priorities, or responsibilities, you can gain important information about their situation and how they perceive it. Here's one question to learn a lot about your customers. |
