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When Casual Dress Is a Little Too Casual Some companies are shifting to a more casual dress code. This can lead to a more relaxed atmosphere, but what if an employee takes it a little too far? Don't let that be you. It's a good idea, especially if you're new to an organization, to observe the corporate culture, including the norms and expected behaviors. |
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Standing Up Your Product Help Desk Great technical support is an integral part of any software commercialization plan. But how can you get high-quality tech support without breaking the bank? Here are some ways to economically provide technical support that adds value and educates customers on using your product correctly, safely, and effectively. |
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Advice for New Leaders One of the more challenging tasks for a new leader is joining a new organization. There is an interesting balance that must be struck in making it clear that there’s a new sheriff in town without being disrespectful or dismissive of your predecessor and the organization they established. Here's how to get it right. |
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What Else Should I Be Asking You, and Other Job Interview Questions It can be tricky to know just what you should be asking a candidate during a job interview, even if you know about the position and its requirements. Try making a list of potential questions, allowing enough flexibility to choose in the moment and as the candidate’s responses warrant. Here's what should be on it. |
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8 Mistakes Managers Make when Working with Remote Teams When managing a remote team, usual practices apply, but there are some additional considerations you should think about. You need to be sure not to make any blunders that would affect the productivity and happiness of your staff. Here are eight common mistakes managers of remote teams make that you should try to avoid. |
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Maintaining Technical Excellence: A Slack Takeover with Jeff Payne Thought leaders from the software community are taking over the TechWell Hub for a day to answer questions and engage in conversations. Jeff Payne, the CEO and founder of Coveros, hosted this Slack takeover, discussing agile transformation, automating documentation, and how leaders can maintain technical excellence. |
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Don’t Fall Victim to the Fundamental Attribution Error Before jumping to a conclusion about a particular situation, try to see circumstances from the other person’s perspective. Consider possible explanations for the person’s behavior that are based on the situation, not the person’s character. Work runs more smoothly when you assume actions have a good and logical reason. |
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Drafting the Right Software Professional for Your Fantasy Team Teams are systems made up of individuals with different strengths and weaknesses. When people are cooperating on a team—whether in software development or football—sometimes those strengths and weaknesses can be complementary, and other times they can be out of alignment. Be sure to draft the player your team needs. |
