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Driving Continuous Improvement to the Entire Organization In traditional agile approaches, retrospectives are valuable to team improvement. However, when teams encounter organizational issues beyond their control, such as project structure, interorganizational communication, or resources, it's more difficult. Here's how to expand continuous improvement to the whole company. |
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Creating a Culture of Kindness Employees tend to follow the model set from above, treating each other and their customers the way they’re treated by their superiors. Leaders set the tone for the entire organization, and that means that kindness starts at the top. But whatever level you're at, you can create a culture of kindness for everyone. |
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Yes, Daydreamers Are Smarter Did a teacher ever call you out for daydreaming? Did your boss? Turns out, you’re not a slacker after all. According to a brain study conducted by the Georgia Institute of Technology, you’re smart, creative, and your mind wanders because you may have extra brain capacity. |
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Breaking the Cycle of Bad Scrum When practiced well, Scrum can empower people, teams, and organizations to solve complex problems and deliver value to their customers. But bad Scrum does the opposite. If team members or leaders don't embrace Scrum values, it can be oppressive and create tension. Here's how you can prevent bad Scrum from taking hold. |
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Dealing with a Difficult Person at Work Sometimes, when a coworker or customer behaves in an offensive manner, it’s not the totality of that person’s character. They may be coping with circumstances you're not aware of. Before you react to someone's behavior, strive to understand if there's something else behind it. It will improve your relationships. |
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Troubled Project or Disaster? Understand What You Can Manage There is a big difference between a troubled project and a disaster, and not being clear about the distinction is hazardous to decision-making. If a project you're managing is in danger of missing deadlines, that doesn't mean it's out of control—you just need to explain to stakeholders how it can get back on track. |
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How to Keep Employee Engagement High on Difficult Projects Having engaged employees is about more than having happy workers. Research shows that engagement is also one of the most important factors for giving a company a competitive edge. This is why it is so important to identify issues of demotivation and act on them as soon as possible in order to keep employees motivated. |
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Lessons from the CIA’s K9 Training Program Do you want to improve your internal training programs or perhaps update your skills via e-learning? You can pick up some valuable clues from the CIA’s K9 explosive detection training program. Pamela Rentz highlights some of the CIA’s top training tips that work for humans as well as canines. |