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Performing Competitor Analysis in Product Development Competitor analysis is an assessment of the strengths and weaknesses of current and potential competitors of the product you’re developing. Analyzing competitors' offerings in regards to various areas, functions, and features can help you design a product that will fill a void and be a hit with customers. |
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Providing Visibility into Testing Processes That Matter If the goal of a tester's customer report is to figure out what needs fixing, how close you are to shipping, or how much time you need to do additional testing, the metrics provided often don't give any of those answers. Matt Heusser tells you how and why you need to focus your information. |
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Integrating Exploratory Testing into Product Design Exploratory testing, or ET, is a good fit for agile processes, can be done by any member of the dev/test team, and helps develop applications that map to customers' needs. Kevin Dunne writes how with increased use of ET, testing becomes an intellectual pursuit driving product quality and agility. |
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Testing Customer Touchpoints When testing a product, it can be easy to neglect how support processes such as call verifications, email communication, online chat, and service request processes function. But these touchpoints go a long way toward defining customer experience and an organization in general. How can you improve? |
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Stronger, Faster Quality with Simple, Focused Checks Imagine focusing on prioritized business requirements at the software layer closest to where those business items are implemented. Writing just one check—that is, a programmed verification—per business requirement makes for simple, focused checks, supporting stronger, faster quality around the team. |
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Building an Effective Lean Testing Strategy Lean testing strategies can help QA teams effectively mitigate wasted resources and ensure that they are giving each project the attention it deserves. Sanjay Zalavadia details some strategies QA teams should implement in order to create an effective lean testing practice for their operations. |
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What Are You Measuring? Many teams do single-point measurements in their projects. But that doesn't give you a good long-term picture. When you look at multiple-dimension measurements—especially trends over time—you learn more. You can take those trends into a retrospective to investigate how your team could work better. |
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The Lean Startup Methodology and Its Value for Testers Testers are rarely part of an entrepreneurial startup team, but are there lessons for them in the lean startup approach? Lee Copeland says yes. The basic idea behind lean startup is that companies should focus their time and resources more efficiently, and this concept surely can benefit testers. |
